WE DELIVER FREE all over South Africa On ALL orders over R999.99
We will endeavour to get you order out ASAP. If we anticipate longer delays we will let you know. Thanks for your patience over this busy period.
Our Standard Lead time is 3-5 Working Days except during Sales & Special Events when Delivery may take up to 10 Working Days.
iBags offers an awesome delivery service utilizing our very own delivery vehicles as well as reputable couriers.
Apart from warehouses around the country, we have 4 massive storage facilities on site, with ample stock to fill your order as it is received. (If, in the unlikely event that the stock is not available on site or in our storage facility, we will notify you immediately and advise you of the revised ETA.
For International Clients (Outside South Africa) If Your DHL Rate is not Calculated Correctly at the Checkout, we will contact you ASAP
Our policy is simple, we guarantee all unused or defective merchandise for 30 days from the receipt of shipment. If you are not completely satisfied with your purchase you may return it for a prompt refund which will be subject to the inspection of the returned item. The only exception being personalized or custom made items.
If you decide to return something for any reason outside of it being defective, late, or if a wrong product has been received then you will have to cover the cost of delivering the return to us. If the reason for the return is attributed to errors on our side then we will cover the cost of bringing the bag in.
Sale Items are not Eligible for refunds
TERMS & CONDITIONS FOR BLACK FRIDAY SALE
- Discount Codes will not work on Black Friday
- If you would like to collect your order in-store, we will notify you when it is ready for collection as we may need to draw it from our off-site warehouse
- You may experience slight delays with deliveries. Please bear with us, we will endeavour to get your items delivered during this busy period. We will keep you updated with the progress of your order if we anticipate further delays.
- Due to the Nature of the Sale, some items may have sold out before being updated on our inventory. If this happens we will offer you an alternative item of equal value or refund you within 48 hours.
- HAPPY SHOPPING!
Payment & Security
Your payment information is processed securely. We do not store credit card details nor have access to your credit card information.